Privacy Policy Erbaviva http://www.erbaviva.com Effective from 11th of October 2006 to 11th of October 2007. General Information Erbaviva takes your privacy seriously. Please read the following information to learn more about our privacy practices. This policy covers what personally identifiable information Erbaviva collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the http://www.erbaviva.com Web Site. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number. This policy only applies to http://www.erbaviva.com and does not extend to the practices of other Web Sites that we may link to, companies that we do not own or control, or to people that we do not employ or manage. Contact Information We invite you to contact us if you have questions about this privacy policy. Our Internet address is located at http://www.erbaviva.com Erbaviva 18203 Parthenia St. Unit A Northridge 91325 CA USA You may contact us by e-mail at info@erbaviva.com You may contact us by phone on (877) 372-2848 Dispute Resolution Erbaviva is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently. Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors. Erbaviva is P3PSeal certified. In the event that a dispute regarding our privacy practices cannot be settled through our normal dispute resolution processes, you should contact P3PSeal, an independent third party. P3PSeal will serve as a liaison with Erbaviva to resolve any dispute you may have. Information Collection When visiting Web Sites certain information about you and your computer can sometimes be collected. This section explains what information Erbaviva collects, and how it is used. Information Collected - What information do we collect and why? We collect the following identifiable information about our visitors: dynamic.clickstream dynamic.http dynamic.interactionrecord dynamic.cookies dynamic.miscdata We collect identifiable information for the following reasons: Completion and Support of Current Activity Web Site and System Administration Research and Development We record where anonymous visitors clicked on links to our site to help with our marketing. No personally identifiable information is ever collected unless visitors go to checkout. An address is naturally required to deliver items ordered. Our Web Site generates server log files automatically. These log files are used to generate statistical information and error reports to ensure the Web Site runs with a minimum of disruption. They are not actively used to identify individual visitors. Information Recipients - Who has access to the information collected? Ourselves and/or our entities acting as our agents or entities for which we are acting as an agent. Information Retention - How long is this information retained? We do not have a retention policy for this area of the Web Site.